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Accra, August 7, 2025
The National Communications Authority (NCA) has formally issued a notice to Multichoice Ghana Limited of its intention to suspend the company’s authorisation to operate Pay TV services in Ghana.
In a statement released Thursday, the NCA said the planned action concerns Multichoice’s Subscription Management Service for its Satellite Television Broadcasting (Direct-to-Home Bouquet) and stems from what the regulator described as “pricing practices deemed inimical to the public interest.”
Legal Grounds and Process
Citing Section 13 of the Electronic Communications Act, 2008 (Act 775), the NCA stressed that the company’s pricing model had come under scrutiny following widespread public complaints about frequent and steep subscription increases.
“This notice is part of a fair and transparent regulatory process aimed at ensuring that service providers operate in a manner that protects the interests of consumers,” the statement said.
As required by law, Multichoice Ghana has been given 30 days to respond. Within that period, the company is allowed to:
- Submit a written statement of objections,
- Propose remedial measures, and
- Present its position on the concerns raised.
Potential Impact on Subscribers
Multichoice Ghana is one of the leading Pay TV providers in the country, operating the DStv and GOtv platforms, with thousands of subscribers nationwide. A suspension of its authorisation could disrupt satellite television access to a wide array of entertainment, sports, and news channels.
The NCA, however, assured the public that it remains committed to protecting consumer welfare and regulating the sector responsibly and transparently.
“Our actions are guided by the need to uphold the public interest and ensure fair market practices,” the Authority emphasised.
Multichoice Yet to Respond
As of Thursday evening, Multichoice Ghana had not issued a formal response to the NCA’s notice. Industry analysts suggest that the company may seek to engage regulators behind the scenes to resolve the matter and avoid a service disruption.
What’s Next?
The next 30 days will be crucial. If Multichoice fails to satisfy the NCA’s concerns, the suspension could proceed, marking a major regulatory standoff with implications for pricing, market competition, and consumer access.
Subscribers are advised to stay calm as the situation unfolds. The NCA has promised to provide updates as new developments emerge.
