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The Public Utilities Regulatory Commission (PURC) has announced significant improvements in water treatment operations by Ghana Water Limited (GWL) in the Western and Central regions, following a detailed audit and inspection exercise conducted between June 16 and June 27, 2025.
The audit, conducted under the PURC Act of 1997 (Act 538), assessed GWL’s compliance with water production and distribution standards, while also identifying operational challenges across several facilities.
Positive Audit Outcomes
According to the PURC, the latest findings reflect marked progress in the quality and efficiency of water treatment and supply services when compared to previous assessments. The audit reviewed several critical areas, including:
- Water intake and treatment processes
- Quality of treated water
- Borehole functionality
- Safety protocols
- Overall condition of production and treatment units
Regional Highlights
In the Western Region, the audit revealed that most of the water treatment facilities—ranging from conventional systems to boreholes—are now in good working condition and capable of meeting local demand. This progress is largely credited to new leadership, with a recently appointed Regional Chief Manager taking proactive steps to resolve long-standing operational issues.
The Central Region also demonstrated steady improvements, with upgraded systems and better compliance with treatment standards. Together, the two regions represent a positive trend in water service delivery, according to the Commission.
Ongoing Oversight and Recommendations
The PURC reaffirmed its commitment to continuously monitor GWL’s performance and support sustainable progress. It also called on the Government of Ghana to intensify efforts to support the sector through:
- Water Sector Reforms: To enhance operational efficiency, transparency, and long-term service sustainability
- Community Engagement: To promote public participation in water management and raise awareness around water conservation
- Climate Change Mitigation: Including rainwater harvesting, efficient water usage, and other strategies to safeguard Ghana’s water resources
The Commission emphasized that maintaining high water quality and reliability is essential for public health and economic development and urged continued collaboration among stakeholders.